FAQs
General
Why should I choose PFC?
PFC is known for its reliability and trader-friendly approach. We are backed by venture capitalists, fund managers, and financial institutions from around the globe. Our mission is to be a trustworthy prop trading firm where profitable traders can consistently receive their payouts and find a supportive home with us.
How do I get started with PFC?
Begin your mission by clicking on the “Start” button. Unlock up to $400K of Trading Funds. Select “Sign Up” in the top right hand corner. You will be directed to the account creation page. Once you create your account, you will be emailed your login credentials to our website. From there, you will be able to sign in and purchase your evaluation. After your evaluation is purchased, our system will send your account credentials to your email address instantly.
Is There An Age Requirement To Join The Program?
All traders must be at least 18 years of age to sign up with PROP FIRM CAPITAL.
Which Payment Methods Can You Use To Purchase An Evaluation?
You can purchase an evaluation with USDT-TRC20 (Tron Network), or through your Credit Card Visa/Master/Google Pay/Apple Pay through our Guide to make the required USDT payment to us.
Challenge Account Provider
The technology provider we utilize is FXT, FXtrading.com, we use them for all simulated accounts on our platform. PFC acts as the “evaluator” through a demo evaluation. Any simulated trading activity forgoing into the funded stage executed by a trader is provided through FXT, a 3rd party technology provider based in Australia while providing a trading experience in accordance with all Australia local laws and jurisdiction.
If I Have An Issue And Need Assistance, What Should I Do?
If you need assistance during any time throughout your journey with us, you can contact live support via a ticket on our Discord channel, or email us at [email protected]
Can I reset my account if I violate the rules?
Upon failure of the account, whether the account breached a trading objective, or violated a rule, the decision is final. PFC does not offer any account resets once the account is deemed as “Failed”.
What Happens If I do not trade for a prolonged period of time?
Trading Challenges with no trades on the trading accounts within 21 days will be archived, and in turn, fail the challenge. Traders are required to place a trade minimally once every 21 days.
This is to ensure that our servers are fully optimised with active traders whom are most motivated to profit from our challenges.
Is Funded Account Management Allowed?
Any simulated trading account associated with your name must be traded by the account owner registered with our platform. Using any form of “Funded Account Management” is prohibited as this is not what PFC is looking for as a firm. Allowing a 3rd party service to trade the program on your behalf will end in a breach of your account.
Countries with Limitations
Afghanistan
Iran
Iraq
Cuba
North Korea
Libya
Somalia
Sudan
Republic of South Sudan
Syria
Yemen
USA
Canada
Are there any other hidden or recurring fees?
No, there are zero hidden or recurring fees.
Do I have to tax my income?
Please bear in mind that you are solely responsible and liable for the payment of any and all taxes, levies, or fees that apply to you in relation to the PFC Account Agreement under the applicable laws and regulations. PFC is neither able nor authorized to provide any tax advice or instructions.
Where is your office? How do I contact you?
We are headquartered in Singapore, the heart of Asia. You can also contact us through our email ([email protected]) or submit a ticket via our Discord channel.
Can I have 2 or more Challenge Accounts?
Yes. However, users whom have multiple accounts are not allowed to PAMM/MAMM/COPY-TRADE across accounts. Users who are holding multiple challenges are encouraged to trade using different trading styles, or different trading pairs.
What information is available on my trading account dashboard?
Trading account dashboards include metrics on daily loss limit, virtual profit target, maximum loss limit, equity, balance, monthly return, and projected annual return. In addition, you’ll have access to a comprehensive account history with all executed trades. Traders with multiple trading accounts can access all of their accounts within the dashboard. If you’re participating in any of our monthly trading contests, you can also access them from your dashboard.
Third Party Payments
We would like to emphasize that we do not accept payments made via a third-party card or account. All transactions related to assessment purchases and account trading must be conducted in the name of the cardholder. As part of our onboarding process for Funded trader accounts, we conduct cross-verification of the name on the payment card with the KYC (Know Your Customer) profile to ensure consistency. This precautionary measure is implemented to mitigate the risk of credit card fraud and safeguard the integrity of our platform.
Liability and Responsibility
Responsibilities of the Traders
At PFC, your trading journey is your own. We provide the platform and resources, but ultimately, the success or failure of your trades rests in your hands.
Here are some key points to remember about your responsibilities as a trader:
1. Account Management:
You are in control: You are solely responsible for managing your account activity, credentials, and overall trading decisions.
One and only: Only you are authorized to enter positions on your account. Sharing your login information with anyone is strictly prohibited.
Data breaches: Should your email or dashboard be compromised due to a data breach on your end, PFC cannot be held liable. Remember, safeguarding your credentials is crucial.
2. Simulated funds, real responsibility:
Sub-Headline
Practice makes perfect: While you’re trading with simulated funds, the responsibility for your actions remains real. Treat it as a live environment and hone your skills with diligence.
Own your choices: Take full accountability for all actions taken on your account. Every trade, every decision, is yours to make and learn from.
PFC is not liable: We are not responsible for any losses incurred due to breaches, user errors, or client-side issues. Trade with caution and awareness.
Remember, at PFC, we’re your trusted partner in your trading journey. We provide the tools and education you need to succeed, but the path you choose is ultimately yours.
How Do I Receive The Challenge Account Credentials?
After signing up for the Challenge. You will receive a notification from us via email within minutes.If you do not receive an email, check your spam/junk folder.If you do not have your credentials within 60 minutes nor are they on your dashboard, please contact our support at [email protected] and we will assist you.
Is the use of VPNs and VPS allowed?
Yes, we do permit the use of VPNs (Virtual Private Networks) and VPS (Virtual Private Servers) in your trading activities. It’s imperative to underscore the importance of safeguarding your account credentials.Group trading, where multiple traders access and trade the same account, is strictly prohibited. Engaging in group trading can result in the closure of your trading account. Therefore, while VPNs and VPS are acceptable tools, it’s essential to use them responsibly and in compliance with our trading rules.Trading with multiple IP addresses and devices is permitted on our platform, provided that the trades are being executed solely by the individual who has completed the KYC process and is the designated account holder.
Am I allowed to open a Challenge Account under a Registered Company?
Yes you are allowed to.
However, you are required submit all KYC documents within 48 hours of account creation. This means that all documents should be prepared prior to purchase. Challenge Accounts that do not abid to the above rules will be marked as failed.
We require your:
Certificate of Incorporation
Certificate of Incumbency/Good Standing
Shareholders Registry + Directors Registry (or an Extract)
Shareholder’s and Director’s proof of identity
Proof of address of the company, its shareholders, and directors
Registered e-mail & full name used during registration of account.
Email should be sent to helpdesk@propfirmcapital only.
Trading Related
Summary (On Evaluation Accounts)
Evaluation Account refers to 1-Step & 2-Step Challenges where you are required to hit a % Target Profit.
Consistency Rule Applies.
Gambling Rule A & B Applies.
Scalping is Allowed.
EA is allowed.
News Trading & Weekend Holding allowed (Subject to Approval, See Below)
Summary (On Funded Accounts)
Consistency Rule do not apply.
Gambling Rule A & B Applies.
Scalping is Allowed.
EA is allowed.
News Trading & Weekend Holding allowed (Subject to Approval, See Below)
Do you offer Raw Spreads for your trading accounts?
No, all our trading accounts are Standard accounts with standard spreads. This means that quotes are reflective of real life trading environments, to prepare our traders for real trading.
How is your 30 days Trading Days defined?
As our platform offers a wide range of trading instruments, markets are open daily for Cryto related instruments, and thus it is broadly used to be the same as 30 Calendar Days.
How Much Leverage Is Offered?
Base leverage on all simulated accounts are set at the following with FXT, during the evaluation as well as the experienced trader stage.Please have a close look at the contract sizing provided by the price provider before beginning the program, as different instruments will carry different levels of margin on all paper trading accounts.
– FX: 1:100
– Commodities : 1:30
– Indices : 1:20
– Crypto : 1:10
How do I pass the Challenge?
Achieve a minimum target profit of 8% (2-Steps) or 10% (1-Step) gain on the challenge account while respecting all challenge and rules parameters.
Is there a Challenge Fee Refund?
Yes, there is a 100% Refund Fee given to traders on their 2nd payout. This is only available for accounts under the 2 Steps Program, made for manual passers only.
Full refund refers to the nett and final amount paid during purchase of the 2 Step Challlenge.
Is EA (Expert Advisor) allowed on your trading accounts?
Yes, EAs are allowed for all trading accounts.
Is Weekend Holding Allowed on your trading accounts?
No, Weekend Holding of trades (FX/Metals/Indices) are not allowed for all trading accounts (Evaluation and Funded).
However, we wil grant exception to trading accounts whom write-in to us at [email protected], at least 12 hours before Market Close, to inform us about your Swing Trade.
In your request, please specify clearly:
1.Your Registered Email-Address used
2.Your Challenge type & MT4 Trading Account involved
3. Details of all your Swing Trades (I.e XAU/USD 1 lot opened on 06/09/2024 05:25, USD/CAD 1 lot opened on 06/09/2024 05:30) etc
4.Trades that are written in at least 12 hours before Market Close are granted Immunity. (Trades MUST already be opened)
5. You may only write-in for Immununity within 48 hours of Market Close.
Good luck!
Is News Trading Allowed on your trading accounts?
No, News Trading (Defined by any open trades within 2 minutes of High Impact News, before and after) is not allowed for all trading accounts (Evaluation and Funded).
News Trading is defined by your trading pair + US High Impact News.
For example, if you were to were USD100, you would only be affected by USD High Impact News.
If you were to trade USD/CAD, you would be affected by both USD & CAD news.
If you were to trade EUR/GBP, you would be affected by EUR, GBP, and USD news.
If you were to trade XAU/USD, you would only be affected by USD news.
No trades should be placed within 2 minutes before or after a news event. Any open trades during this 4-minute window will be considered news trading, and the account will be marked as failed.
However, we wil grant exception to trading accounts whom write-in to us at [email protected], at least 12 hours before the timing of news, to inform us about your Swing Trade.
In your request, please specify clearly:
1.Your Registered Email-Address used
2.Your Challenge type & MT4 Trading Account involved
3. Details of all your Swing Trades (I.e XAU/USD 1 lot opened on 06/09/2024 05:25, USD/CAD 1 lot opened on 06/09/2024 05:30) etc
4.Trades that are written in at least 12 hours before News Timing are granted Immunity. (Trades MUST already be opened)
5. You may only write-in for Immununity within 48 hours of News Timing.
Good luck!
Is Scalping Allowed on your trading accounts?
Yes, Scalping of trades (Defined as trades opening and closing within 10 seconds to 5 minutes) is allowed on all Evaluation Challenges (1 step, 2 Step, Instant Funded), and all Funded Accounts.
Is HFT Allowed on your trading accounts?
HFT: Defined as trades opening and closing within 10 seconds.
Update 13th November 2024: HFT is Not Allowed for all Challenges & Accounts.
Is Consistency Rule Applicable on your trading accounts?
Yes, Consistency rule applies for ALL Evaluation Challenges.
All Evaluation Challenges are subject to maximum of 2% profit per day.
Profits above 2% will be removed.
Example: You make 2.5% profit on Day 2 (More than 2%)
0.5% will be removed by Admin, and only 2% will registered.
For 2-Step Challenges, you will need to achieve 8% Target Profit.
The FASTEST way you can pass: 4 days of 2% profits (or more) each day + Min. $0.01 profit on 5th day
For1 step Challenges, you will need to achieve 10% Target Profit.
The FASTEST way you can pass: 5 days of 2% profits(or more) each day.
Of course, you may choose to profit slowly at your own comfortable pace until you pass the Challenge.
Swing Traders are encouraged to purchase the [UNLIMITED DURATION] Add-On for more time allowance to pass the Challenge.
Is Gambling Rule Applicable on your trading accounts?
If a trader increases their lot size substantially beyond their average, this may be viewed as "gambling.'
Should Gambling Rule 'A' or 'B' be breached, the Challenge Account will be failed and taken as a Hard Breach with no exceptions.
As a simple guide, your highest (ever) lot size opened should not be more than 2x of your lowest lot size trade (ever) opened, that should protect your account against the Gambling Rule.
Tip: Most of our profitable funded traders whom withdraw consistently, trade the SAME lot size on the SAME pair.
Gambling Rule is defined by 2 key components:
A. Having 1 or more trades that are below the 'Bottom of Range', and above the 'Top of Range' lot size of your Average Trading Lot Size Range
(For more info on ATLSR, Read below)
B.Having 1 or more trades that are over 2.5x the trading lot size of the previous 3 trades on the same trading pair, i.e Martingale.
On Average Trading Lot Size Range:
You can calculate your ATLSR from https://www.makarios.io/consistency_rules_calculator
The range is determined by adding 100% to your average trade size to determine the maximum value and subtracting 400% to determine the minimum value.
Example: Trader has executed 20 market order trades totaling 200 lots, the calculation would be: Average Trade Size = 200 lots / 20 trades = 10 lots
His Top Range: 20 lots
Hit Bottom Range: 2.5 lots
In this case, Challenge will be considered as failed if there are any trades that are 20.01 lots and/or higher.
'Gambling' Rule is not allowed for all Accounts.
Once a payout withdrawal request is submitted any trades breaching this rule will be considered a breach and we will mark the Challenge as failed.
Is It Required To Use A Stop-Loss or Take-Profit While Trading?
We do not require the use of a SL or TP on any of our programs. Of course we recommend you use them as it can allow you to manage risk on virtual funds, but there is no rule requiring it.
If I pass before the minimum trading days, what is required for the remaining days?
The only way that a Trader should pass before the 5 minimum trading days, is on the 2 Step Challenge where you make 2% profit a day for 4 days, and have successfully achieved a total of 8% profits. In this case, you may make any net positive profits on the 5th day (Min $0.01) to clear the challenge.
Prohibited Trading Practices
Any trading methods considered "cheating" are strictly forbidden and will constitute a breach of our Terms of Service. Specifically, exploiting strategies that yield risk-free, consistent profits exclusively on demo accounts is not allowed. Funded Traders are required to trade on their accounts as though they are live accounts. Utilizing strategies that exploit demo accounts will lead to the termination of a Funded Trader’s account, whether during the evaluation phase or while funded.
Examples of Prohibited Strategies:
Exploiting platform or data freezing due to Demo Server errors.
Trading using a delayed data feed.
Trading on delayed charts.
Tick scalping, high-frequency trading, or arbitrage bots
Reverse arbitrage.
Latency arbitrage (Trade duration of less than 10 seconds). Trading Account will be forfeited upon detection of such activity.
Hedge arbitrage or the use of any emulators.
These are some of the most common strategies that violate our rules, though this list is not exhaustive. Any account found employing unfair strategies or unrealistic trading methods will be ineligible for funding. It is crucial for traders to stay alert to market dynamics, especially during news events, as price fluctuations can cause slippage and account synchronization delays. As a result, we cannot guarantee profits during such volatile periods on funded accounts.
Funded Payouts
What is the minimum Payout Amount?
We do not have a minimum amount for our payouts.
However, you must achieve min. 1% closed profit on your trading account to request for withdrawal.
Payout Schedule & Performance Payout (Non-HFT)
You can request for your first payout 14 calendar days from the first trading day on your Funded Account. Subsequently, your account will be reset, and you will be able to request for payouts every 14 days from the first trading day of your Funded Account.
There is a minimum of 1% Profit Target (before profit split) to request for a payout. This is applicable for all Challenge Types.
For all Challenges (Except HFT - 1 Step Challenge)
1st Payout: 50% Performance Payout
2nd Payout: 70% Performance Payout
3rd Payout: 90% Performance Payout
If your account is in drawdown or has not met the minimum payout criteria after the timeframe, you can simply continue trading your account until you are eligible.
All payouts are performance commission while trading a simulated market environment.
Payouts are reviewed and sent to the trader within 3 full business days of Payout Approval.
Payout Schedule & Performance Payout (HFT)
Update 13th November 2024: HFT is Not Allowed for all Challenges & Accounts.
This is final and applies to all accounts.
Clients whom purchased and passed their Challenge to be Funded before the HFT Ban will still be allowed to do withdrawals as per previous HFT Schedule.
You can request for your first payout 14 calendar days from the first trading day on your Funded Account. Subsequently, your account will be reset, and you will be able to request for payouts every 14 days from the first trading day of your Funded Account.
Payout Schedule for [HFT-Passed] Funded Accounts and Instant Funded Accounts:
First 5% Gross Profit made on Funded Account: 25% Profit Split
This can be done by having as many withdrawals as you wish in the midst.
When the first 5% Gross Profit is completely withdrawn, subsequent withdrawal be given 50% Profit Split.
2nd Payout : 50% Profit Split
3rd Payout: 70% Profit Split
4th and subsequent: 90% Profit Split
For Illustration on [HFT-Passed] Funded Accounts:
Example 1: $100k funded account
1st withdrawal: $4,000 Gross Profit (25% Profit Split will apply)
2nd withdrawal $1,000 Gross Profit (25% Profit Split will apply)
3rd withdrawal $1,000 Gross Profit (50% Profit Split will apply)
Example 2: $100k funded account
1st withdrawal: $4,000 Gross Profit (25% Profit Split will apply)
2nd withdrawal $3,000 Gross Profit (25% Profit Split will apply on $3,000, $7,000 Gross Profit Achieved)
3rd withdrawal $1,000 Gross Profit (50% Profit Split will apply)
There is a minimum of 1% Profit Target (before profit split) to request for a payout. This is applicable for all Challenge Types.
Payouts are reviewed and sent to the trader within 3 full business days of Payout Approval.
Am I Being Funded With Real Money?
This is a category that we strive to be transparent on here at PFC, and the short answer is no. Traditional prop firms within the forex industry operate under a different model than standard proprietary funding firms that you would typically encounter on Wall Street. Traders that sign up for traditional forex prop firms are not provided with real capital in their MT4/MT5 accounts.
When a trader reaches the “Funded” Phase, they are trading a demo account in which they are rewarded commissions for, in exchange for positive performance during this level of the program aligned with the program rules.
While performance commission is paid to a paper trader during the “Funded” Phase, the trade data of experienced traders can be monetized and utilized for further benefit by copy trading the data into the firms very own fund. This allows the trader to provide an offering as a “data analyst” to the firm, allowing them to be eligible for commission payouts of 50%, 75%, or 90% while providing such services to us, the numbers will change based on the value of each traders trading data, determined by performance and regular commission payouts.
Our entity PFC does not conduct live trading and is simply meant to be an “evaluator”, and opens the door to commission eligible paper trading accounts to traders providing simulated service as data analysts.
Market conditions are provided by a 3rd party price provider FXT, in which traders can utilize to grow, learn, and earn commission based on their performance after passing the evaluation stage and leveling up to be an “Funded trader”. Please note that any reference to a “funded” stage is a funded paper trading account with simulated live conditions.
Forex prop firms are usually created under the basis of gamifying trading through a software which rewards traders under simulated market conditions, albeit a similar concept as the real market with amplified potential reward.
I passed the challenge, What's next?
Firstly, Congratulations! Make sure all positions are closed and confirm you have a minimum 8% (2-Steps) or 10% (1-Step) gain on the challenge account while respecting all challenge parameters. At this point, your challenge will be labeled as “Complete”. Our system will generate the Funded trader stage immediately once the challenge is complete.
The Funded trader stage will be labeled as “Pending”.This is the time to submit all KYC information and the Funded trader agreement to your dashboard. Once these documents have been provided, your Funded trader account will be enabled to trade upon KYC approval (3-5 working days). This will be the Funded account which becomes eligible for commission payouts.Note: If you encounter any issues with the 3rd party verification gateway, please notify our team via live chat and we will reset your KYC status for re-submission manually.
Can I Trade While Awaiting A Payout?
All of your positions needs to be closed before you can request for a payout. Once a payout is requested, please refrain from taking any further trades until your commission payout is completed and finished with the necessary review process.
How Are Payouts Processed?
Payouts are reviewed and sent to the trader within 3 full business days of Payout Approval.
All payouts are processed through USDT TRC-20 (Cryptocurrency) only. Please be mindful that weekends and holidays would not be a part of the processing time. Payouts may take more time in the event of a Dispute*.
What Is The Maximum Funded Capital I Can Receive?
The maximum amount of Funded Capital that a trader can unlock during the Funded trader stage is currently $400K. Our largest challenge size is currently 200k, traders may acquire multiple challenges to a total of $400K on Funded Accounts.
Affiliates
How can I be a Affiliate at Prop Firm Capital?
Everyone is able to be an Affiliate with us, it's free! Simply sign up an account, and clickon 'IB Partnership', 'Open Affiliate Account' and your Affiliate Link will be auto generated for you.
How much Affiliate Referrals can I earn with Prop Firm Capital?
For our basic tier, Android, we are offering up to 30% Referral Fees! To make it exciting for you, our payout is based on Challenge Account Size.
$5k accounts: $6 usd
$20k accounts: $24 usd
$50k accounts: $60 usd
$100k accounts: $120 usd
$200k accounts: $240 usd
$500k accounts: $600 usd
This means a fixed referral fee based on the account size you refer.
Are there any minimum amount to withdraw my referral payout?
Yes, there is a minimum withdrawal of $200 usd, and at least 5 referrals.
Both conditions have to be met before your withdrawal application is processed.
Affiliate Referral fees will not be paid on all accounts with more than 30% discount (30.1% and above) applied on challenge fee.
How do I withdraw my referral payout?
When opening your Affiliate Account, you will be requested to enter your USDT TRC20 deposit account. We will be processing through this channel, thus please ensure that the account is accurate. No refunds will be given for invalid accounts provided.
*The funded account provided by Prop Firm Capital operates with simulated capital, meaning the funds available for trading are not real money. This allows traders to practice and demonstrate their skills without risking actual capital. However, any profits generated from trading within this simulated account are 100% real and can be withdrawn by the trader. This ensures that while the initial capital is virtual, the earnings are genuine and available for withdrawal. Always be aware of the risks associated with trading and trade responsibly.
*The funded account provided by Prop Firm Capital operates with simulated capital, meaning the funds available for trading are not real money. This allows traders to practice and demonstrate their skills without risking actual capital. However, any profits generated from trading within this simulated account are 100% real and can be withdrawn by the trader. This ensures that while the initial capital is virtual, the earnings are genuine and available for withdrawal. Always be aware of the risks associated with trading and trade responsibly.
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Prop Firm Capital Is Owned And Operated By PROP FIRM CAPITAL PTE. LTD (The “Company”), Company UEN: 202406626Z, With Its Registered Address At 61 Ubi Road 1 #02-09 Oxley Bizhub, Singapore (408729). All Content Published And Distributed By PFC Should Be Considered General Information Only. None Of The Information Provided By The Company Or Contained Herein Is Intended As (A) Investment Advice, (B) An Offer Or Solicitation Of An Offer To Buy Or Sell, Or (C) A Recommendation, Endorsement, Or Sponsorship Of Any Security, Company, Or Fund. Testimonials On The Company’s Websites May Not Be Representative Of Other Clients Or Customers And Are Not Guarantees Of Future Performance Or Success.
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