FAQs

PFC is known for its reliability and trader-friendly approach. We are backed by venture capitalists, fund managers, and financial institutions from around the globe. Our mission is to be a trustworthy prop trading firm where profitable traders can consistently receive their payouts and find a supportive home with us.

Begin your mission by clicking on the “Start” button. Unlock up to $1M of Trading Funds. Select “Sign Up” in the top right hand corner. You will be directed to the account creation page. Once you create your account, you will be emailed your login credentials to our website. From there, you will be able to sign in and purchase your evaluation. After your evaluation is purchased, our system will send your account credentials to your email address instantly.

All traders must be at least 18 years of age to sign up with PROP FIRM CAPITAL.

You can purchase an evaluation through credit/debit card as well as crypto (USD-T).

The technology provider we utilize is FXT, FXtrading.com, we use them for all simulated accounts on our platform. PFC acts as the “evaluator” through a demo evaluation. Any simulated trading activity forgoing into the funded stage executed by a trader is provided through FXT, a 3rd party technology provider based in Australia while providing a trading experience in accordance with all Australia local laws and jurisdiction.

If you need assistance during any time throughout your journey with us, you can contact live support via a ticket on our Discord channel, or email us at [email protected]

Upon failure of the account, whether the account breached a trading objective, or violated a rule, the decision is final. PFC does not offer any account resets once the account is deemed as “Failed”. However we do offer a scaling Discount plans for your future attempts. This discount starts from 20% and goes up to 50%.

Trading Challenges with no trades on the trading accounts within 21 days will be archived, and in turn, fail the challenge. Traders are required to place a trade minimally once every 21 days.

This is to ensure that our servers are fully optimised with active traders whom are most motivated to profit from our challenges.

Any simulated trading account associated with your name must be traded by the account owner registered with our platform. Using any form of “Funded Account Management” is prohibited as this is not what PFC is looking for as a firm. Allowing a 3rd party service to trade the program on your behalf will end in a breach of your account.

Afghanistan

Iran

Iraq

Cuba

North Korea

Libya

Somalia

Sudan

Republic of South Sudan

Syria

Yemen

USA

Canada

No, there are zero hidden or recurring fees.

Please bear in mind that you are solely responsible and liable for the payment of any and all taxes, levies, or fees that apply to you in relation to the PFC Account Agreement under the applicable laws and regulations. PFC is neither able nor authorized to provide any tax advice or instructions.

We are headquartered in Singapore, the heart of Asia. You can also contact us through our email ([email protected]) or submit a ticket via our Discord channel.

Not at this time. Each account is independent of one another.

Trading account dashboards include metrics on daily loss limit, virtual profit target, maximum loss limit, equity, balance, monthly return, and projected annual return. In addition, you’ll have access to a comprehensive account history with all executed trades. Traders with multiple trading accounts can access all of their accounts within the dashboard. If you’re participating in any of our monthly trading contests, you can also access them from your dashboard.

We would like to emphasize that we do not accept payments made via a third-party card or account. All transactions related to assessment purchases and account trading must be conducted in the name of the cardholder. As part of our onboarding process for Funded trader accounts, we conduct cross-verification of the name on the payment card with the KYC (Know Your Customer) profile to ensure consistency. This precautionary measure is implemented to mitigate the risk of credit card fraud and safeguard the integrity of our platform.

Responsibilities of the Traders

At PFC, your trading journey is your own. We provide the platform and resources, but ultimately, the success or failure of your trades rests in your hands.

Here are some key points to remember about your responsibilities as a trader:

1. Account Management:

• You are in control: You are solely responsible for managing your account activity, credentials, and overall trading decisions.

• One and only: Only you are authorized to enter positions on your account. Sharing your login information with anyone is strictly prohibited.

• Data breaches: Should your email or dashboard be compromised due to a data breach on your end, PFC cannot be held liable. Remember, safeguarding your credentials is crucial.

2. Simulated funds, real responsibility:
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• Practice makes perfect: While you’re trading with simulated funds, the responsibility for your actions remains real. Treat it as a live environment and hone your skills with diligence.

• Own your choices: Take full accountability for all actions taken on your account. Every trade, every decision, is yours to make and learn from.

• PFC is not liable: We are not responsible for any losses incurred due to breaches, user errors, or client-side issues. Trade with caution and awareness.

Remember, at PFC, we’re your trusted partner in your trading journey. We provide the tools and education you need to succeed, but the path you choose is ultimately yours.

After signing up for the Challenge. You will receive a notification from us via email within minutes.If you do not receive an email, check your spam/junk folder.If you do not have your credentials within 60 minutes nor are they on your dashboard, please contact our support at [email protected] and we will assist you.

Retake Discount

The Retake Discount is designed to support traders who may struggle with passing their trading challenges.

For every challenge you attempt, you receive a 20% discount on the fee for your next challenge.

This discount can accumulate up to a maximum of 50%.

Discount Structure:

First challenge: No discount.

Second challenge: 20% discount.

Third challenge: 30% discount.

Fourth challenge: 40% discount.

Fifth challenge onwards: 50% discount.

Application of Discount:After failing a challenge, you must reach out to our customer support team - to request the retake discount.Once approved, you will receive discount coupon codes via email.Apply these codes to your next challenge fee when you register.Terms of Use:The discount does not carry forward once you pass a challenge.The Retake Discount cannot be combined with other promotions or offers.

Discount coupons are not exchangeable, refundable, or transferable.The company reserves the right to deny payouts if it finds that discount coupons have been stacked.The discount applies to all types of challenges offered by Prop Firm Capital.The discount is non-transferable and can only be used by the account holder who earned it.Do submit a ticket with our Discord mods or email our support at [email protected], provide proof of purchases and they will generate a unique code for your next purchase.

Yes, we do permit the use of VPNs (Virtual Private Networks) and VPS (Virtual Private Servers) in your trading activities. It’s imperative to underscore the importance of safeguarding your account credentials.Group trading, where multiple traders access and trade the same account, is strictly prohibited. ​Engaging in group trading can result in the closure of your trading account. Therefore, while VPNs and VPS are acceptable tools, it’s essential to use them responsibly and in compliance with our trading rules.Trading with multiple IP addresses and devices is permitted on our platform, provided that the trades are being executed solely by the individual who has completed the KYC process and is the designated account holder.

Yes you are allowed to.

However, you are required submit all KYC documents within 48 hours of account creation. This means that all documents should be prepared prior to purchase. Challenge Accounts that do not abid to the above rules will be marked as failed.

We require your:

Certificate of Incorporation

Certificate of Incumbency/Good Standing

Shareholders Registry + Directors Registry (or an Extract)

Shareholder’s and Director’s proof of identity

Proof of address of the company, its shareholders, and directors

Registered e-mail & full name used during registration of account.

Email should be sent to helpdesk@propfirmcapital only.