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Prop Firm Capital

Frequently Asked Questions

  • General Enquiries
  • Evaluation Phase
  • Funded Phase
  • Trading

General Enquiries

Why should I choose PFC?

PFC is known for its reliability and trader-friendly approach. We are backed by venture capitalists, fund managers, and financial institutions from around the globe. Our mission is to be a trustworthy prop trading firm where profitable traders can consistently receive their payouts and find a supportive home with us.

How do I get started with PFC?

Begin your mission by clicking on the “Challenges Page”. Unlock up to $1M of Trading Funds.

Select “Login” in the top right hand corner.

You will be directed to the account creation page. Once you create your account, you will be emailed your login credentials to our website. From there, you will be able to sign in and purchase your evaluation. After your evaluation is purchased, our system will send your account credentials to your email address instantly.

Challenge Account Provider

The technology provider we utilize is FXT, FXtrading.com, we use them for all simulated accounts on our platform.

PFC acts as the “evaluator” through a demo evaluation. Any simulated trading activity forgoing into the funded stage executed by a trader is provided through FXT, a 3rd party technology provider based in Australia while providing a trading experience in accordance with all Australia local laws and jurisdiction.

Is There An Age Requirement To Join The Program?

All traders must be at least 18 years of age to sign up with PROP FIRM CAPITAL.

What Platforms Do You Use?

All accounts are provided through the MT4 and MT5 platform via FXT. You can trade simulated accounts on your PC, Mac, or Mobile device remotely through the desired platform of your choice.

Which Payment Methods Can You Use To Purchase An Evaluation?

You can purchase an evaluation through credit/debit card as well as crypto (USD-T).

If I Have An Issue And Need Assistance, What Should I Do?

If you need assistance during any time throughout your journey with us, you can contact live support via a ticket on our Discord channel, or email us at [email protected]

Can I reset my account if I violate the rules?

Upon failure of the account, whether the account breached a trading objective, or violated a rule, the decision is final. PFC does not offer any account resets once the account is deemed as “Failed”. However we do offer a scaling Discount plans for your future attempts.

This discount starts from 20% and goes up to 50%.

What Can Cause You To Lose An Account?

There are only 3 ways to lose a account.

  • Violation Of A Drawdown Metric (4% Balance Based Daily Drawdown, or 8% Total Drawdown, Trailing Of Balance)
  • Inactivity For 21 Days On Your Challenge Or Funded Account.
  • Weekend Holding Without Prior Approval.

The reason an account can be terminated after 21 days of inactivity is to prevent any vacant accounts from being in our system. If it is required for you to go through a prolonged period of inactivity, you can let the team know ahead of time and we will make sure your account is secure. You can also update our team anytime before the 21 days with the reason for inactivity, and this will violation will not apply. An account can also be terminated if continuous copy trading or account management warnings have been issued.

Are There Any Hidden Rules?

There are zero hidden rules with us. Anything you need to know will be always be displayed here in the FAQ.

We understand that gamifying the experience of trading is unique, so if something doesn’t seem clear, or you are unsure about a certain aspect of our program, you can reach out to support and we will take care of you.

Is Funded Account Management Allowed?

Any simulated trading account associated with your name must be traded by the account owner registered with our platform. Using any form of “Funded Account Management” is prohibited as this is not what PFC is looking for as a firm. Allowing a 3rd party service to trade the program on your behalf will end in a breach of your account.

Countries with Limitations
  • Afghanistan
  • Iran
  • Iraq
  • Cuba
  • North Korea
  • Libya
  • Somalia
  • Sudan
  • Republic of South Sudan
  • Syria
  • Yemen
  • USA
  • Canada
Are there any other hidden or recurring fees?

No, there are zero hidden or recurring fees.

Do I have to tax my income?

Please bear in mind that you are solely responsible and liable for the payment of any and all taxes, levies, or fees that apply to you in relation to the PFC Account Agreement under the applicable laws and regulations. PFC is neither able nor authorised to provide any tax advice or instructions.

Where is your office? How do I contact you?

We are headquartered in Singapore, the heart of Asia.

You can also contact us through our email ([email protected]) or submit a ticket via our Discord channel.

Can I merge 2 or more funded accounts?

Not at this time. Each account is independent of one another.

What information is available on my trading account dashboard?

Trading account dashboards include metrics on daily loss limit, virtual profit target, maximum loss limit, equity, balance, monthly return, and projected annual return. In addition, you’ll have access to a comprehensive account history with all executed trades. Traders with multiple trading accounts can access all of their accounts within the dashboard. If you’re participating in any of our monthly trading contests, you can also access them from your dashboard.

Third Party Payments

We would like to emphasize that we do not accept payments made via a third-party card or account. All transactions related to assessment purchases and account trading must be conducted in the name of the cardholder.

As part of our onboarding process for Funded trader accounts, we conduct cross-verification of the name on the payment card with the KYC (Know Your Customer) profile to ensure consistency. This precautionary measure is implemented to mitigate the risk of credit card fraud and safeguard the integrity of our platform.

Liability and Responsibility

Responsibilities of the Traders

At PFC, your trading journey is your own. We provide the platform and resources, but ultimately, the success or failure of your trades rests in your hands.

 

Here are some key points to remember about your responsibilities as a trader:

1. Account Management:

  • You are in control: You are solely responsible for managing your account activity, credentials, and overall trading decisions.
  • One and only: Only you are authorized to enter positions on your account. Sharing your login information with anyone is strictly prohibited.
  • Data breaches: Should your email or dashboard be compromised due to a data breach on your end, PFC cannot be held liable. Remember, safeguarding your credentials is crucial.

2. Simulated funds, real responsibility:

  • Practice makes perfect: While you’re trading with simulated funds, the responsibility for your actions remains real. Treat it as a live environment and hone your skills with diligence.
  • Own your choices: Take full accountability for all actions taken on your account. Every trade, every decision, is yours to make and learn from.
  • PFC is not liable: We are not responsible for any losses incurred due to breaches, user errors, or client-side issues. Trade with caution and awareness.

 

Remember, at PFC, we’re your trusted partner in your trading journey. We provide the tools and education you need to succeed, but the path you choose is ultimately yours.

Evaluation Phase

How do I pass the Challenge?

Achieve a minimum of 8%(2-Steps) or 10%(1-Step)  gain on the challenge account while respecting all challenge and rules parameters.

When Do I Receive The Challenge Account Credentials?

After signing up for the Challenge. You will receive a notification from us via email within minutes.

If you do not receive an email, check your spam/junk folder.

If you do not have your credentials within 60 minutes nor are they on your dashboard, please contact our support at [email protected] and we will assist you.

I passed the challenge, What's next?

Firstly, Congratulations! Make sure all positions are closed and confirm you have a minimum 8%(2-Steps) or 10%(1-Step) gain on the challenge account while respecting all challenge parameters. At this point, your challenge will be labeled as “Complete”. Our system will generate the Funded trader stage immediately once the challenge is complete. The Funded trader stage will be labeled as “Pending”.

This is the time to submit all KYC information and the Funded trader agreement to your dashboard. Once these documents have been provided, your Funded trader account will be enabled to trade upon KYC approval (3-5 working days). This will be the Funded account which becomes eligible for commission payouts.

Note: If you encounter any issues with the 3rd party verification gateway, please notify our team via live chat and we will reset your KYC status for re-submission manually.

Is there a Challenge Fee Refund?

Yes, there is a 100% Refund Fee given to traders on their 2nd payout. This is only available for accounts under the 2 Steps Program, made for manual passers only.

Using any EAs, especially HFT programs will disqualify the account from any refunds.

Is there a discount for future challenges if I fail the Challenge?

Retake Discount

The Retake Discount is designed to support traders who may struggle with passing their trading challenges. For every challenge you attempt, you receive a 20% discount on the fee for your next challenge. This discount can accumulate up to a maximum of 50%.

Discount Structure:

  • First challenge: No discount.
  • Second challenge: 20% discount.
  • Third challenge: 30% discount.
  • Fourth challenge: 40% discount.
  • Fifth challenge onwards: 50% discount.

Application of Discount:

  • After failing a challenge, you must reach out to our customer support team to request the retake discount.
  • Once approved, you will receive discount coupon codes via email.
  • Apply these codes to your next challenge fee when you register.

Terms of Use:

  • The discount does not carry forward once you pass a challenge.
  • The Retake Discount cannot be combined with other promotions or offers.
  • Discount coupons are not exchangeable, refundable, or transferable.
  • The company reserves the right to deny payouts if it finds that discount coupons have been stacked.
  • The discount applies to all types of challenges offered by Prop Firm Capital.
  • The discount is non-transferable and can only be used by the account holder who earned it.

Do submit a ticket with our Discord mods or email our support at [email protected], provide proof of purchases and they will generate a unique code for your next purchase.

Funded Phase

Am I Being Funded With Real Money?

This is a category that we strive to be transparent on here at PFC, and the short answer is no. Traditional prop firms within the forex industry operate under a different model than standard proprietary funding firms that you would typically encounter on Wall Street. Traders that sign up for traditional forex prop firms are not provided with real capital in their MT4/MT5 accounts.

When a trader reaches the “Funded trader” stage, they are trading a simulated/demo stage in which they are rewarded commissions for, in exchange for positive performance during this level of the program aligned with the program rules.

While performance commission is paid to a paper trader during the “Funded trader” stage, the trade data of experienced traders can be monetized and utilized for further benefit by copy trading the data into the firms very own fund. This allows the trader to provide an offering as a “data analyst” to the firm, allowing them to be eligible for commission payouts of 50%, 75%, or 90% while providing such services to us, the numbers will change based on the value of each traders trading data, determined by performance and regular commission payouts.

Our entity PFC does not conduct live trading and is simply meant to be an “evaluator”, and opens the door to commission eligible paper trading accounts to traders providing simulated service as data analysts.

Market conditions are provided by a 3rd party price provider FXT, in which traders can utilize to grow, learn, and earn commission based on their performance after passing the evaluation stage and leveling up to be an “Funded trader”. Please note that any reference to a “funded” stage is a funded paper trading account with simulated live conditions.

Forex prop firms are usually created under the basis of gamifying trading through a software which rewards traders under simulated market conditions, albeit a similar concept as the real market with amplified potential reward.

What is the Payout Schedule?

Payout 1: You can request for your first payout after 21 calendar days from the first trading day on your Funded trader account. Performance Commission: 50%

Payout 2: After your first payout, your simulated account will be reset. You can proceed with trading and become eligible for your second payout 21 days later. Performance Commission: 75%

Payout 3: Once the third payout is reached, your simulated account will be reset once more. You now have access to 14 days payouts for your simulated performance. Performance Commission: Up to 90%

If your account is in drawdown after the timeframe, you can simply continue trading your account until you are eligible.

All payouts are performance commission while trading a simulated market environment. There is a minimum of $500 profit to request for a payout.

How Are Payouts Processed?

All payouts are processed through Cryptocurrency and Bank Wire Transfer.

When traders are eligible for commission payouts on their simulated “Funded trader” account, they will have the option to receive performance commission payouts on USD-T (TRC-20 Network).

Payouts are reviewed and sent to the trader within 1-5 full business days of the request, please be mindful that weekends and holidays would not be a part of the processing time. Transaction Fees are borne by the receiver.

What Is The Maximum Funded Capital I Can Receive?

The maximum amount of Funded Capital that a trader can unlock during the Funded trader stage is currently $1,000,000. Our largest challenge size is currently 500k, traders may acquire multiple Challenge, however you must not exceed $1M in active funded accounts.

What is the maximum number of accounts I can have?

While there are no restrictions on the number of trading accounts you can hold, we do impose a maximum simulated capital allocation of US$1,000,000 per trader or strategy at any given time. These limits serve to promote diversification and mitigate risk, as we aim to avoid overallocation of resources to a single trader or strategy.

*Please refrain from creating multiple accounts via different registrations, as this practice is prohibited. If we identify identical trading strategies being used across multiple accounts, which result in a cumulative allocated capital value exceeding $1,000,000, PFC reserves the right to suspend these accounts in line with our Terms and Conditions.

Trading

Is It Required To Use A SL While Trading?

We do not require the use of a SL on any of our programs. Of course we recommend you use them as it can allow you to manage risk on virtual funds, but there is no rule requiring it.

Do You Allow High Frequency Trading?

At this time, there are no restrictions towards this trading strategy during the Challenge phase.

How Does The Profit Target Work?
Can I Trade While Awaiting A Payout?

All of your positions needs to be closed before you can request for a payout. Once a payout is requested, your account will be placed into the status of “In Review”, this can be visible on your dashboard. During this time, please refrain from taking any further trades until your commission payout is completed and or finished with the necessary review process.

How Much Leverage Is Offered?

Base leverage on all simulated accounts are set at the following with FXT, during the evaluation as well as the experienced trader stage.

Please have a close look at the contract sizing provided by the price provider before beginning the program, as different instruments will carry different levels of margin on all paper trading accounts.

– FX: 1:100

– Commodities : 1:30

– Indices : 1:20

– Crypto : 1:10

Is Hedging allowed?

Hedging a position on your own account is allowed. However, you are not allowed to hedge between accounts, such as using 2 trading accounts to open opposing trades on the same instruments with a similar lot size at the same time.

Do You Have A Consistency Rule?

1.) The first thing to note, it that require our traders participate in 5 minimum trading days for each withdrawal. Notably, executing low lot positions or employing placeholder trades of short duration falls short of meeting the criteria for a valid trading day during the funded stage. The process is straightforward: Trade according to your normal strategy for 5 separate days.

2.) Lot Size Consistency Range Rule (HFT Passers Only)

Your average trade size calculated at the time of your payout review is used to calculate a trading range. The range is determined by adding 100% to your average trade size to determine the maximum value and subtracting 75% to determine the minimum value. If your average trade size was 20 Lots. This means that any trades that fall within the range of 5 to 40 lots would be considered consistent with your strategy.

Trades that are inconsistent with the trading range are subject to review/deduction from total profit split. The lot size consistency range calculation is determined by all closed orders on an account from the first trade into the requested withdrawal date. Your average trade is a final number which is calculated once a payout is requested.

To calculate your average, divide the total lot volume traded throughout the period by the total number of closed orders. After finding your average, simply multiply by 0.25 and 2.00 to find the bottom and top of your consistency range. Please note that partial orders will be treated as separate orders for the consistency calculation, as the metric is based on closed orders. The consistency calculation occurs during the time of your payout request. The consistency rule applies to the funded stage, only being applicable to traders who pass the challenge via HFT bots.

Lot Size Consistency Range Calculation:

  • Total Lot Volume Traded/Trades Executed: Lot Size Average
  • Lot Size Average x 0.25: Bottom Of Consistency Range
  • Lot Size Average x 2.00: Top Of Consistency Range
Why is there a consistency rule?

The reason for the consistency rule is due to allowing HFT bots during the evaluation stage. This is a way for us as a prop firm to manage up-front risk of such systems while providing the trader with a specific blueprint to follow during the experienced trader stage.

To avoid any confusion, the lot size consistency range only applies to traders who utilize HFT to pass the evaluation stage, due to such systems possessing the ability to access the experienced trader stage at exceedingly high rates.

Being that the success rate is higher than usual with these systems, it is required for us a prop firm to enable this type of rule to manage risk.

Maximum Payout (HFT Passers)

If a trader utilizes HFT during the evaluation stage at any point in order to assist with passing, the funded account profit split will reach its limit once a trader has gained 6% from the starting balance of the account. Any positive trading after the 6% gain from the initial balance will not be eligible towards your profit split. Gaining beyond 6% will not break any rules, however these virtual profits would not be included if you have passed with HFT.

For example, if you trade continuously for up to $12,000 profit on a 200k account. The profit split will be based on any virtual profits generated up to this point. You would receive 50%, 75%, or 90% of the numeric value ($12,000 in this case) of the 6% profit on your funded account starting balance.

The 6% maximum gain per payout applies based on the starting balance of the account, and resets after each payout.

This has been introduced to maintain longevity while accessing the community feedback of keeping HFT around for the long term. This allows HFT passers to regularly receive payouts without issues and prevents traders from being prone to attempting high risk activities such as full margining before news or shooting for the moon with gambling-like approaches. Giving traders the sole focus of consistent payouts leads to higher quality trade data for us to access. Longevity is our focus.

Which Trading Styles Do We Accept on this program?

Although we enforce no restrictions during the evaluation stage, using the following strategies/approaches during the Funded trader stage is prohibited and will be subject to review:

  • Latency Arbitrage
  • Hedging Orders Across Multiple Accounts
  • Any Use Of Delayed Data Feeds For Risk-Free Profit
  • Copy Trading Of Another Persons Signals/System or Copy Trading Amongst Multiple Users On Our Platform
  • Account Management By A 3rd Party

We want to be as open as possible when it comes to the trading styles that you can use while undertaking the program. The strategies above are prohibited during the experienced trader stage as they either cannot be replicated into the live market (Toxic data in the event that we send your orders offshore for potential data monetization), thrives on demo conditions only, or because they are designed to game the system.

Can I trade news?

In the PFC Challenge and Funded stage, you can trade freely during all news releases.

Do I have to close my positions over the weekend?

In the PFC Challenge account, you don’t have to.

However, once you become a verified PFC Trader and get a Funded Account, we require you to inform us of any trades that you intend to hold over the week end, otherwise you have to close your positions just before the markets close for the weekend or if the rollover (market break) is longer than 2 hours. Our PFC Traders having the Funded Account must respect the market timings. Every asset class and its respective instruments might have different trading hours that have to be adhered to.

Standard market hours are visible in the trading platforms and at our Symbols site, however, trading hours are routinely subject to changes based on major holidays or other events. All changes to standard market hours are announced in the Trading Updates section and we highly recommend visiting this page regularly.

In MetaTrader, when you open the Market Watch (Ctrl+M), right-click on the instrument of your interest, and choose ‘Specification’. In the dialogue window, scroll down and you can see the ‘Trade’ hours of the subject instrument. These are the standard market hours applicable most days (unless specified otherwise in the Trading Updates).

If you trade cryptocurrencies, some can be traded during specific hours of the weekend as well.

What is the 2 minute average trade duration rule ?

In the Funded Phase, we require the average duration of all your trades to be greater than 2 minutes, you can find this information on your dashboard (“account metrics” page > “insights” tab) To be clear, we understand some trades may have a duration of less than 2 minutes, and this is ok, we simply require the majority of trades and the average duration of all trades to exceed 2 minutes. It is required that at least 50% of your profitable trades come from trades that exceed 2 minutes.

This is in place to prevent Tick scalping and high frequency traders attempting to manipulate our price feed offered in good faith.

Are Stop Loss and Take Profit Orders Required?

Stop loss and take profit orders are not mandatory; however, we strongly recommend using them.

If I pass before the minimum trading days, what is required for the remaining days?

Should you successfully pass our Challenge before meeting the minimum trading days requirement of 5 days, it is imperative to continue trading until this requirement is fulfilled.

We acknowledge the apprehension regarding potential account balance loss; however, it remains essential to engage in a minimum of one trade per day for 5 trading days to satisfy the minimum trading days requirement.

What are the tradable assets?

You can trade the following assets:

  • FX (Forex)
  • Commodities
  • Indices
  • Cryptocurrency
What is PFC 's Policy Against Gambling in Trading?

We have a strict policy against trading strategies that are deemed “all or nothing” and do not accept strategies dependent on this style of trading. PFC is dedicated to identifying unique and successful traders who can effectively manage risk, generate profits, and maintain consistency in the financial markets. These are the traders we partner with and provide qualified trader accounts of up to $1,000,000.

We do not tolerate trades which are deemed to be all or nothing, nor do we accept a strategy which is dependent on this style of trading.

We believe any trades determined to be gambling as not a reflection of a trader who can manage risk, make profits and remain consistent in the markets. Activity of this nature will result in termination of contract & removal of your account.

Is the use of VPNs and VPS allowed?

Yes, we do permit the use of VPNs (Virtual Private Networks) and VPS (Virtual Private Servers) in your trading activities. It’s imperative to underscore the importance of safeguarding your account credentials.

Group trading, where multiple traders access and trade the same account, is strictly prohibited. ​

Engaging in group trading can result in the closure of your trading account. Therefore, while VPNs and VPS are acceptable tools, it’s essential to use them responsibly and in compliance with our trading rules.

Trading with multiple IP addresses and devices is permitted on our platform, provided that the trades are being executed solely by the individual who has completed the KYC process and is the designated account holder.

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